Expert Technical Assistance for Your Critical Infrastructure with Remote Hands
At 5G Networks, we understand the importance of having reliable support for your IT infrastructure, whether it's an emergency situation or routine management and maintenance tasks.
Our Remote Hands technicians are available 24/7/365 to provide the assistance you need, when you need it. Let our experienced team handle the heavy lifting and be your extra pair of eyes and hands.
Our Remote Hands services encompass a wide range of technical tasks to simplify the management of your mission-critical infrastructure. From goods management and staging installations to equipment preparation and fault investigation, our skilled technicians are equipped to handle diverse requirements. Need assistance with audits or additional on-the-ground support? We’ve got you covered.
Customisable Support Options
We understand that every visit to the data centre is unique, which is why we offer a wide range of customisable support options. Our Remote Hands services can be tailored to meet your specific requirements, ensuring you receive the most efficient and suitable assistance for your data centre infrastructure. Whether it’s managing deliveries, staging installations, performing audits, investigating faults, or simply providing an extra pair of eyes and hands, our Remote Hands technicians are ready to support you.
Maximise Business Uptime
With 5G Networks’ Remote Hands services, you can simplify the management of your critical infrastructure and maximise your business uptime. Our expert technicians enable more flexible control of your IT environment, allowing you to focus on your core business activities. By leveraging our Remote Hands services, you gain the peace of mind that comes with knowing that highly skilled professionals support your data centre operations.
Get in Touch with Our Team
When you need reliable and expert technical assistance for your IT equipment, 5G Networks’ Remote Hands services are here to help. Our team of skilled technicians is available to provide comprehensive support, ensuring the smooth operation of your critical infrastructure. Contact us today at 1300 10 11 12 to learn more about our Remote Hands services and how we can assist you in effectively managing and maintaining your data centre environment.
Other Solutions
Colocation
A secure and cost-effictive way to house IT infrastructure.
Racks & Cages
Protect your IT equipment with our dedicated security facilities.
Connectivity
Access your applications and services with high-speed connectivity.
Consulting, Migrations & Relocation
Optimise IT infrastructure with the help of our team of experts.
Remote Hands
Receive 24/7 access to our skilled technicians for on-demand assisstance.
Security & Compliace
Our facility is equipped with advanced security features to maximise data protection.
Colocation
A secure and cost-effictive way to house IT infrastructure.
Racks & Cages
Protect your IT equipment with our dedicated security facilities.
Connectivity
Access your applications and services with high-speed connectivity.
Consulting, Migrations & Relocation
Optimise IT infrastructure with the help of our team of experts.
Remote Hands
Receive 24/7 access to our skilled technicians for on-demand assisstance.
Security & Compliace
Our facility is equipped with advanced security features to maximise data protection.
Contact Us
Learn more about each of our data centres
Related Products and Services
Data Centre Networking
Access over 1000 networks through flexible direct connect, peering, and 5GN cloud services. Seamlessly build a hybrid cloud by interconnecting your offices, data centres, and public cloud providers of your choice.
Colocation
Ensure high security levels and operational reliability for your mission-critical data with 5GN Data Centre colocation services. With ISO accreditation, 24/7 onsite security, and proven expertise in supporting high-density deployments, you can trust us to safeguard your data.
Benefits Of Our Data Centre Services
When it comes to choosing interactive data centre services for your Australian business, physical location is a crucial factor. That’s why we have data centres located in metropolitan Sydney, Melbourne, Brisbane, and Adelaide, as well as offices across regional Australia. As a trusted nationwide data network provider, we offer multiple redundant fibre connections with different network providers, providing 24/7 access to your data and lower latency connectivity.
As an Australian-based company, we understand the importance of local support. Our dedicated teams provide digital and customer support, ensuring that your data centre servers are monitored in-person and security measures are comprehensive to mitigate the risks of cyber-attacks. With our interactive support services, you can be confident that your business data, connectivity, and organisation are in safe hands.
Why Does Data Centre Design Matter?
At 5G Networks, we understand the importance of data centre design in future-proofing your infrastructure. However, we also understand that this process can be resource-intensive, and many companies may not have the capacity to prioritise it alongside their core operations.
That’s why we offer data centre design services to help you focus on your business, while we take care of designing and implementing a secure and efficient data centre infrastructure. In addition to our data centre services, we provide a nationwide data network to keep you connected to your customers and offer interactive cloud solutions and managed IT services to support your Australian business.
5 Reasons To Partner With 5G Networks
- Market-leading hybrid cloud platforms
- Access a nationwide ultra-speed data network
- Receive 24/7 Australian-based service management and support
- We’re local just like you, with 12 office locations across regional and metro Australia
- Unique heritage with more than 20 years of experience managing interactive digital services and infrastructure
Business continuity assured
5GN's Data Centres are designed to meet the most demanding uptime and performance requirements.
Interconnect your digital ecosystem
Connect your Australian business directly and securely to major carriers, private and public clouds, and cloud providers.
20+ years experience
Leverage over 20 years of experience in managed hosting and colocation services. With our expertise, you can customise and build your own interactive multi-cloud strategy through colocation or utilise our hosting services in a 5GN Data Centre or with our connected partners.
Meet your compliance requirements
Protect your data with ISO accreditation, 24/7 onsite security and management, and business continuity solutions.