Stories
Lark Distillery future-proofs its operations with 5GN’s Managed IT and Cloud Solutions.
Lark Distillery was experiencing growing pressure on its legacy IT systems as the business expanded across production, retail and corporate locations. The existing infrastructure struggled to support the increasing demands of system reliability, data security and day-to-day operations. These limitations led to operational inefficiencies, communication delays, and a lack of visibility across core business functions. Recognising the need for a modern, scalable solution, Lark engaged 5G Networks to help streamline its IT environment, enhance network performance and implement proactive support services to drive operational excellence and future growth.
The Solution
To address the challenges facing Lark Distillery, 5G Networks delivered a comprehensive managed IT solution tailored to the needs of a fast-growing, multi-site business. This includes user management, network administration, Microsoft 365 management, security enhancements, site upgrades, after-hours support and the execution of bespoke IT projects.
The partnership also extended to strategic project delivery, including IT upgrade initiatives and the provisioning of new software to support business-critical functions. 5G Networks worked closely with Lark’s internal teams and external vendors to ensure seamless integration and minimal disruption to operations.
The Result
Since partnering with 5G Networks, Lark Distillery has seen significant improvements in operational performance, system reliability, and IT service responsiveness. The upgraded infrastructure has reduced downtime, improved internal communication, and provided a more stable platform to support business growth.
With 5G Networks proactive approach and responsive local support, Lark now benefits from increased confidence in its technology environment and is equipped with a scalable IT foundation to support continued business growth. Projects are completed on time and within budget, and the ongoing relationship continues to deliver measurable value across the business from its retail operations to executive management.
About Lark Distillery
Lark Distillery is a premium whisky producer based in Tasmania and widely regarded as a pioneer of the Australian craft spirits industry. Founded in 1992, Lark has grown to become one of the most recognised names in Australian whisky, combining traditional distilling techniques with a modern and innovative approach to production.
Operating across multiple locations, including their distillery, bond stores, retail venues and corporate offices, Lark relies on fast, secure and reliable IT infrastructure to support its daily operations — from supply chain and production to customer service and e-commerce. As a business that blends heritage with innovation, ensuring seamless communication, system uptime and digital security is critical to maintaining both operational efficiency and customer trust.
With a growing footprint and increasing reliance on technology to manage logistics, point-of-sale systems, cloud storage and remote work, Lark engaged 5G Networks to help strengthen its IT foundations, modernise systems and provide ongoing support as a strategic technology partner.
“5G Networks stands out for their personalised service, technical expertise, and unwavering commitment to customer satisfaction. We would highly recommend their services to any business looking for a reliable and forward-thinking IT partner.”
Ben Wiedman, Head of Technology and Information,
Lark Distillery
