If customer experience is so important, why is it so hard to get right?
75 percent of consumers are more likely to make a purchase from a company that knows their name, purchase history and recommends products based on their preferences.
75 percent of consumers are more likely to make a purchase from a company that knows their name, purchase history and recommends products based on their preferences.
Essential ingredients for digital transformation
Classified as an extreme or radical change, transformation for many, implies a change of state from one thing to another. That there is an endpoint, or goal to reach.
The Pareto Principle likely applies as much to digital adoption as it does to most things in life.
Technology is viewed as an important differentiator for mid-sized organisations to challenge larger, more established businesses.
Reimagining the future through new business models and digitally enabled products and services.
Why a next-generation operating model delights customers and drives growth.
How technology enhances culture to boost customer experience
Does ineffective technology strategy and planning suffer at the hands of poor business planning?
5G Networks’ (ASX: 5GN, the Company) Managing Director Joe Demase provides a video update discussing the most recent strategic acquisition and successful capital raise completed in April 2019. Key points…